Common Issues encountered when installing memory cards:

– Please ensure that you have formatted the memory card in the device settings. This will often solve many issues.
– If your device has internal storage then please select the memory card as the default storage type in the devices storage settings
– For Amazon Fire tablet users please format the memory card in the device settings before use. You MUST be in the Admin or Parent’s profile to do this.

Device Type Specific Help–

Tablet PCs –

Installing a Memory Card:
Turn off the device before inserting the memory card to avoid any data loss.
Locate the memory card slot on your tablet. It is often found on the side or near the charging port.
Insert the microSD card into the slot with the metal contacts facing down.
Power on the tablet. Your device should automatically recognize the memory card.
If prompted, choose the option to format the card (if it’s a new card) or follow the on-screen instructions.
Troubleshooting:
Card Not Detected: Make sure the card is inserted correctly and try reinserting it. If the issue persists, try restarting the tablet.
Slow Performance: If apps are running slowly or you experience lag, the memory card might be too slow for your device. Consider upgrading to a higher-speed card (UHS-I or UHS-II).
Card Error Messages: Try reformatting the card using your tablet’s settings. If reformatting doesn’t work, the card may be damaged.


Smartphones –

Installing a Memory Card:
Power off your phone to ensure safety when handling the memory card.
Find the microSD card tray. It is typically located on the side of the device and can be ejected using a SIM card tool or paperclip.
Place the microSD card into the tray, ensuring the gold contacts are facing down.
Insert the tray back into the phone and power it on.
Your phone should automatically detect the new card and may prompt you to format it.
Troubleshooting:
Phone Doesn’t Detect Card: Check that the card is properly inserted. Try restarting the phone or reformatting the card.
Card Not Working After Software Update: Software updates can sometimes affect memory card compatibility. Try formatting the card or check for further updates in your phone’s settings.
Running Out of Storage: If your phone storage is full, consider moving photos, apps, and other data to the memory card. This can be done through the device’s settings under storage options.


Action Cameras –

Installing a Memory Card:
Power off the camera to prevent damage.
Find the memory card slot, typically located on the side or bottom of the camera.
Insert the microSD card into the slot with the metal contacts facing down.
Power the camera on. It should automatically detect the card.
Some action cameras require the card to be formatted before use. Follow the on-screen prompts if this happens.
Troubleshooting:
Card Not Detected: Ensure the card is inserted correctly and try a different card to rule out hardware issues.
Recording Issues: If the camera stops recording or shows errors, the memory card may not be fast enough. Use a UHS-I or UHS-II rated card for high-quality video.
Corrupted Files: This could happen if the camera was turned off during recording. To prevent data loss, always ensure the camera is powered off properly before removing the memory card.


Dash Cameras –
Installing a Memory Card:
Turn off the dash cam before inserting the memory card.
Locate the memory card slot, usually on the side or back of the camera.
Insert the microSD card with the metal contacts facing down.
Power on the dash cam, and it should automatically detect the card.
The dash cam may ask to format the card if it’s new. Confirm the prompt to proceed.
Troubleshooting:
Card Not Recognized: Check if the card is fully inserted or try using a different memory card.
Recording Stopped: Dash cams may stop recording if the card is full. Many dash cams have loop recording enabled, which overwrites older footage. Ensure the card has enough free space or manually format it to clear old data.
Formatting Issues: If the dash cam displays a “formatting error,” try reformatting the card in a computer, ensuring it is FAT32 formatted.


Security Cameras –
Installing a Memory Card:
Power off the security camera before inserting the memory card.
Locate the microSD card slot, typically found on the back or bottom of the camera.
Insert the microSD card into the slot, ensuring the gold contacts are facing down.
Turn on the camera. The camera should automatically detect the card and may prompt you to format it.
After formatting, your camera will be ready to store footage.
Troubleshooting:
Camera Not Detecting Card: Ensure the card is inserted properly. If the card was previously used in another device, you may need to format it before it works in your security camera.
Recording Issues: If the camera stops recording, it might be due to a full card. Check for an option to enable loop recording, or manually format the card to clear old footage.
Poor Video Quality: If video quality degrades or recording stops unexpectedly, the memory card may not have a high enough write speed. Upgrade to a higher-speed card, such as UHS-I or UHS-II, for best performance.

If you still need help or suspect that your product may be faulty please contact us at: amazon@lowpricememory.co.uk and we will be happy to assist you.